I hesitated several times before I decided to post this, but now I'm completely disgusted.

I went to Fit Werx NJ for a tri fit, and ended up buying a new QR bike from them.

Joe LoPorto, the location owner, is a personable, and seemingly knowledgeable guy, who spent a good deal of time on my bike fit. So I ordered a new QR bike in January which Joe assured me I'd have in time to train on and use in several out of state races in late spring. Not only did the bike not arrive when promised - which I can understand - but I had to move heaven and earth to get Joe to respond to my inquires. They almost never answer their phone, the voice mail is ALWAYS full, and they rarely respond to emails. When they do respond, it's not within any reasonable time, and often not responsive to my email.

When I finally picked up the bike it had a paint defect at the bottom bracket. Joe told me he would inform QR and get back to me. Of course he never did, and I never heard from QR. (I finally contacted them directly.) I have tried on 2 occasions to get Joe to tweak my fit, but he never responded to my emails and calls.

Best of luck if you decide to use them -- for anything.