i have only read to here in this thread and i dont really paln to read further so sorry if oyu already have a conclusion)
I would suggest you and brad get in contact and sort things out as i think you are not that far off.
it could be like you are paying 900 for the fork the pro closed said they would help you with and all would be good.
I think it would work out best for all three parties involved.
I see your frustration but I think Diomond did nothing wrong here at all. they made a mistake quating the wrong price you made a mistake buying the wrong bike, and pros closet made an mistake (good to see they are the ones standing over their mistake)
I dont think there was any need going public with this thread, i think you should have suggested the 900 earlier but its never to late ;-)
getbarreled wrote:
SBRcoffee wrote:
ericlambi wrote:
You know what, I have to apologize. I re-read the e-mail conversation I had with Brad and I misinterpreted what he said. Correct, he knew you bought the bike second hand.
He made a mistake quoting the fork. He changed the price to the correct one when he realized the mistake. Sounds like he spent a fair bit of time trying to help you with the purchase of the second hand bike. Sorry it hasn't worked out, good luck.
This was what I was thinking after reading the first post.
OP - I didn't feel you were trying to be entitled, etc. But the bottom line is, whether by mistake, brain fart, whatever, you were quoted a price that seems to have been a mistake. As GMAN said, new owners (like myself) paid more to upgrade to the better fork (ie. upgrading to 'brilliant' instead of 'xcut'). If Dimond honors the 600 price, thats kind of offensive to their customers who bought new. Just my .02.
Sorry to hear you are returning the bike, they are pretty cool.
One question you haven't answered, just out of interest, what specifically was wrong with the original fork? In the pics on ebay, it looks like it should have no problem fitting a stem, even if without many/any spacers underneath. Was there some sort of damage to it?
Fair enough. I see it different and if Brad had made more effort to own his mistake, even if he still could not make $600 happen, I think he could have done more to try to just "be cool" about it. Not treat me like a burden to get rid of by saying he actually has no intent of ever selling a fork to a "non-customer."
I don't know how to attach a pic. The steerer was cut WAAAAYYYY too short. With crown race, headset, and lowest dust cap, there was maybe 1/4" of steerer left to get a stem on. Not safe in mine or the opinion of a variety of bike pros. Could have probably sold it to someone with a small or xsmall but I just got turned off pretty bad.
No one is more bummed than me. I have adored Dimond bikes since I first saw one. Ask anyone that knows me. I've often referred to it as "my dream bike!"