Where in aus are you what state ? My bike has been pushed back to mid October from basically now because of the bars 😫
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Re: New Trek Speed Concept [GLa1]
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Re: New Trek Speed Concept [IamSpartacus]
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South Australia. Was waiting aprox 6 weeks from initial notice to repair
Re: New Trek Speed Concept [GLa1]
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I ended up requesting and getting a refund. The guys at my local Trek shop were great and handled things the best they could given the circumstances. I hope they get this solved for everyone sometime soon.
Re: New Trek Speed Concept [JPDMD25]
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What did you decide on? Canyon?
Re: New Trek Speed Concept [littlefoot]
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Fortunately, there was a Speedmax CFR available in my size, so I went for it. More than I wanted to spend, but here we are.
Re: New Trek Speed Concept [GLa1]
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I'm in the US, just checked with my shop and was told Trek called them yesterday to let them know my new bars had been shipped...so here's hoping I can get it fixed and ready to race for my mid-Sept race.
Re: New Trek Speed Concept [velogator]
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velogator wrote:
I'm in the US, just checked with my shop and was told Trek called them yesterday to let them know my new bars had been shipped...so here's hoping I can get it fixed and ready to race for my mid-Sept race.
Re: New Trek Speed Concept [proftri]
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I know the LBS I worked with put in a warranty claim for the new bars back when this first came to light, don't know if that makes a difference or not?
Re: New Trek Speed Concept [velogator]
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Hi All-
Trek shop just called me to say they have replaced the bar and the bike would be ready to go if I still wanted it (purchased another bike). These bars should be out to shops shortly!
Trek shop just called me to say they have replaced the bar and the bike would be ready to go if I still wanted it (purchased another bike). These bars should be out to shops shortly!
Re: New Trek Speed Concept [GLa1]
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I see Bike Radar just posted an article saying the recall has officially been announced but is limited to Australia only for now but it will affect all regions. I read this as I’m packing my bike for Ironman Canada.
Re: New Trek Speed Concept [sorelegs]
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Might be a longshot but would anyone have the 30mm tower spacers that they are not using? Thanks
Re: New Trek Speed Concept
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Hey all, we finally got approval from the CPSC - it unfortunately takes a long time for them to approve things which prevents us from legally providing details. New base bars are available and are being sent out now. If you have an urgent race need, have your retailer submit a claim for the base bar on your Speed Concept and have them include the date(s) of your next race(s) so we can ensure we get you taken care of ASAP before your next race! Thank you all for the patience in this matter, I know it took longer than anyone had hoped for!
https://www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/
Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz
https://www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/
Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz
Re: New Trek Speed Concept [Mitch@Trek]
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Thank you for the update Mitch, we appreciate it.
Can we have comfort and confidence in the new base bars and that whatever happened to the original one, will NOT happen to us with the new set up?
Can we have comfort and confidence in the new base bars and that whatever happened to the original one, will NOT happen to us with the new set up?
Re: New Trek Speed Concept [Mitch@Trek]
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Re: New Trek Speed Concept [sigmachi]
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Ride with confidence on the new bars
Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz
Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz
Last edited by:
Mitch@Trek: Aug 25, 22 11:38
Re: New Trek Speed Concept [elf6c]
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That's great. Glad you got set up for it so quickly!
Re: New Trek Speed Concept [littlefoot]
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Replacement base bar looks similar to the old recalled version, as a bonus the new Bontrager BTA set-up finally came in as well, so they installed that too. My first sippy-straw BTA set-up. Did a 10 mile test ride today and all seems sorted.
Anyone with the BTA Bottle taken it apart for cleaning yet? Looks like its designed to open on one side, but no instructions came with it and I don't want to break it.
Anyone with the BTA Bottle taken it apart for cleaning yet? Looks like its designed to open on one side, but no instructions came with it and I don't want to break it.
Re: New Trek Speed Concept [elf6c]
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Got a link to the water bottle? My shop said back ordered till October.
Re: New Trek Speed Concept [Mitch@Trek]
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Any word on bta bottles? My shop said back ordered till October. I got st George that month so was hoping to get it earlier. Thanks.
Re: New Trek Speed Concept [craw4rd]
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Got a pic?
Re: New Trek Speed Concept [craw4rd]
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What plate did you use and how did you mount?
Re: New Trek Speed Concept [jkoszarek]
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Check post number 896
Re: New Trek Speed Concept [jkoszarek]
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https://forum.slowtwitch.com/...ost=7731923#p7731923[/url]
Reach out via pm if interested. Quite a few users on here using it.
Reach out via pm if interested. Quite a few users on here using it.
Re: New Trek Speed Concept [MXGimp]
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Seems my bta solution is back ordered. How much for this plate?
I use it and love it. Use a torpedo bottle w/ their computer mount as i dont have a SC computer mount yet
Inside The Big Ring: Podcast & Coaching
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